At Kesarkottage, we are committed to ensuring a seamless and efficient shipping process for our valued customers. Please review our Shipping Policy below for information on shipping methods, delivery times, and other relevant details.
1. Shipping Methods:
We utilize reputable courier services such as DTDC, Delivary, Shree Maruti, and others to ensure the timely and secure delivery of your saffron and Kashmiri dry fruits.
2. Order Processing Time:
- Orders are typically processed within 1-2 business days after payment confirmation.
- Please note that orders placed on weekends or holidays will be processed on the next business day.
3. Shipping Time:
- Shipping times may vary based on your location and the courier service chosen during the checkout process.
- Estimated delivery times will be provided at the time of checkout.
4. Tracking Information:
- Once your order is shipped, you will receive a confirmation email containing the tracking information.
- You can track the status of your shipment using the provided tracking number on the courier service’s website.
5. Shipping Charges:
- Shipping charges are calculated based on the weight of your order and the selected shipping method.
- The shipping cost will be displayed during the checkout process before payment is finalized.
6. Shipping Destinations:
- We currently offer shipping to [list of countries or regions you ship to].
- If your location is not listed during the checkout process, please contact our customer service team at firstname.lastname@example.org for assistance.
7. Shipping Updates:
- We strive to keep you informed about the status of your order through email notifications.
- In case of any unforeseen delays, our customer service team will promptly notify you with the relevant information.
8. Contact Information:
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact our customer service team at:
Note: This Shipping Policy is subject to change without prior notice. For the most up-to-date information, please refer to our website or contact our customer service team.